Publicity tips/'Dirty Hotel Glasses' Contest Winner Dec.18, 2007

The Publicity Hound's
Tips of the Week
Issue #377 Dec. 18, 2007
Publisher: Joan Stewart
mailto:JStewart@PublicityHound.com
http://www.publicityhound.com/
http://www.publicityhound.net/ (Blog)
The Publicity Hound®

Circulation: 37,659

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"Tips, Tricks and Tools for Free Publicity"

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Please forward this ezine to anyone you know who needs free publicity to establish their credibility, enhance their reputation, position themselves as employers of choice, sell more products and services, or promote a favorite cause or issue.

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Coming Christmas Morning:

It's my annual "Best of The Publicity Hound's Tips of the Week"ebook, a special gift to all of you loyal Hounds who have been kind enouch to read and respond to this newsletter.

I've chosen more than two dozen tips from this past year that have generated the most response from readers, and I'll tell you how to download the ebook in next Tueday's issue of this newsletter.

Bloggers, ezine editors, coaches and consultants, you are welcome to regift the ebook to your own readers and clients.

Until then, have a safe and happy holiday.

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In This Issue
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1. 'Dirty Hotel Glasses' Contest Winner

2. Say Buh-Bye to Journalists

3. YouTube Video Reminder

4. Pitch This Week and Next

5. Promoting a Photography Studio

6. Help This Hound

7. Hound Joke of the Week

8. And at My Blog...


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1. 'Dirty Hotel Glasses' Contest Winner
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Next time the Sheraton Suites, Embassy Suites or Holiday Inn hotel chains are looking for a PR spokesperson, they should choose the winning candidate from among Publicity Hounds who read this newsletter.

Last week, I told you about the video produced by an Atlanta TV station that took its hidden cameras into guest rooms at local hotel chains. At those three chains, the video showed, the housekeeping staff never used soap and water to clean dirty glasses and coffee cups in the guests' rooms.

I told you to watch the video at http://www.liveleak.com/view?i=a7f_1194813218 and then tell me how you would respond if you were the PR person at one of those chains.

You can read all 75 comments at my blog at http://tinyurl.com/28aqm9

Many of the responses are excellent and showed the appropriate level of contrition and embarrassment. But one response, in particular, stood out from the others.

Jennifer Moreau, a marketing specialist with ITU Inc., an industrial towel and uniform company in New Berlin, Wisconsin, suggested that the hotel apologize for the safety violation, then ask the TV station to become involved in reporting on the change in housekeeping procedures.

"For instance, invite them to the initial meeting with staff when this video is shown so they obtain footage of staff reaction to the hidden camera video and the discussion that takes place after," she wrote. "Then, have the media do a second hidden video test after a month or 2 months when the changes were implemented to ensure that they actually were.

"Working with the media as a partner instead of an enemy will actually help both parties. They get a better, more in-depth story, the hotel improves their process, and both receive PR coverage. Plus, the hotel's credibility is perceived much higher by admitting the problem right away and dealing with it to solve it. This, in turn would reduce potential negative sales effects and perhaps could actually have a positive effect on sales."

I ran her comment by Clarence and Ellen Jaffe Jones, the husband-and-wife crisis counselors. Both are former award-winning TV investigative reporters.

"Clarence and I like the idea," Ellen said. "Formally called the 'ride-along,' it invites the media inside. 'Walk a mile in my shoes' gives the reporters a unique view."

Tylenol execs used this invite-them-in technique effectively when cyanide was maliciously injected into the company's star drug.The company invited "60 Minutes" to watch company execs debate how to handle the drug tampering crisis.

"Lawyers cringe," Ellen said. "But in a crisis, it is a matter of saving your image and often the entire company. Tylenol didn't suffer any long-term market share loss, and is still very much in business."

Clarence and Ellen were doing a crisis counseling training for clients when I contacted them.

"We discussed the hotel glass story in our media training class today," Ellen said. "It was amazing how many people from all over the U.S. had seen or heard of this one story that was initially done by one local TV station. With YouTube and Internet connection to the TV's website, bad news like this is immediate worldwide...Many of our students today said they've been using bottled water in their hotel rooms since that story."

Jennifer's comment wins her $200 in Publicity Hound products.

All of you can win, too, by reading Clarence Jones' excellent book "Winning with the News Media: A Self-Defense Manual When You're the Story." It's the book I wish I had written. I referred to my copy so often that it eventually fell apart from overuse, and I had to order another one. Order yours at http://www.winning-newsmedia.com/bookordr.htm

In fact, order two. Give one to the Publicity Hound on your gift list.


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2. Say 'Buh-bye' to Journalists
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Right now, all over the U.S., there's an exodus of experienced, high-profile, high-priced journalists taking early retirement.

To boost profits, newspapers are offering buy-outs to some of their veteran staff members who will be replaced with cheaper, less experienced reporters and editors.

Here in Milwaukee, for example, the Journal Sentinel offered buyouts to about a dozen veteran writers and editors. The same thing is happening at radio stations.

During yesterday's private teleseminar with members of the Publicity Hound Mentor Program, I discussed a long list of ways Hounds can use this to their advantage.

If a beat reporter with whom you've established a great relationship leaves, make sure the reporter introduces you to the new person taking over the beat.

Then shift into the role of "educator" and help the new reporter understand your industry, its lingo, its idiosyncrasies and its trends.

--Invite the reporter to a "getting to know you" lunch.

--Ask "How can I help you?"

--Encourage the reporter to call on you for story ideas, background and commentary, day or night.

If you join my mentor program, you can listen to a replay of yesterday's teleseminar. And in our initial phone consultation, I'll help you create a plan designed to promote you and your business online and offline. Find out if you're a good candidate for the program at http://www.publicityhound.com/mentorprogram/intro.html


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3. YouTube Video Reminder
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Thanks to Publicity Hound Meryl K. Evans for reminding us not to use YouTube or podcasting as a replacement for any written content we currently provide.

"If you do, you could neglect a small but important audience-- those with disabilities. The deaf, like me, can't follow the video unless it's obvious from visuals.

"The blind miss out on visual cues."

She said Jeff Crilley, the FOX News reporter in Dallas, includes a link to his video in every newsletter, "but thankfully he continues to provide content in the same newsletter." (You can sign up for the newsletter at http://www.jeffcrilley.com/)

The number of people with disabilities has grown, especially with Baby Boomers losing hearing and eye sight as a result of getting older.

Not using video yet in your PR campaign? You should be. Learn how with the 2-CD set "How to Make a Fortune with Video" at http://tinyurl.com/y3b6wj


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4. Pitch This Week and Next
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I hated working the weeks before and after Christmas when I was in the newspaper business.

Schools are on Christmas break. Politicians recess until after the holidays. Entire companies shut down for a week. And sources are nowhere to be found.

That's why you should be pitching this week and next, particularly to media like newspapers and TV stations which have short lead times. Call a TV station tomorrow morning with a great story idea and you could be on the news tomorrow night.

Offer "the local angle" to a newspaper reporter writing about a national problem like home mortgage foreclosures and you could be in tomorrow's paper.

Or tie your story to Christmas or New Year's.

TV producer Shawne Duperon explains the insider secrets of "How to Get onto the TV News Tomorrow" during the one-hour teleseminar I conducted with her.

It's available as a CD or an electronic transcript that you can download and be reading as soon as your order has been approved.

Read more about what you'll learn at http://tinyurl.com/yjrktx


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5. Promoting a Photo Studio
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This week, 15 Publicity Hounds have ideas on how Kammy Thurman of Laurel, Montana can promote her photography studio.


From Kathleen Lisson:

"Start or participate in a photography group on Meetup.com."


From Jennifer Cook:

"Growing up, we loved wandering our local mall during the school year because the local photography studios would post 8×10s and even 5×7s of the local senior pictures. We enjoyed looking for our friends and other people we knew. For many years the pictures were simply mounted or framed and hung on foldable partitions in the middle of the walkway. This is how a new photography studio launched themselves up against the 'go to' studio for all formal events. The new studio now has the greater share of the market."


From Linda Barrett:

"I suggest creating a niche like black-and-white pet photographs, children in dress-up clothing, or movie star shots using a professional makeup artist...You will still offer full photography services of course, but you will become known because of your special talent. For example, a local framing shop uses recycled or found items of architectural interest to create one- of-a-kind frames. This generated two feature articles in the first month of her store opening."


Read all the responses to this Help This Hound question at http://tinyurl.com/yptul3


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6. Help This Hound
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Kelly Moore of Des Moines, Iowa writes:

"I have been the number-one ‘community’ (just a fancy way of saying ‘unpaid’) blogger for a local magazine in our city for more than a year. The magazine is owned by our city’s daily newspaper. Consequently, I was able to find out that my page- views not only outshine the other magazine bloggers’ (staff included), they also stack up extremely well as compared to the daily newspaper’s own bloggers, including their print columnists.

"I’d like to parlay my readership success from this unpaid blog into a more high-profile (and hopefully profit-generating) pursuit. In particular, I’d like to pitch myself as a regular columnist for the daily newspaper, but I’m unsure how to go about it.

"You can see my blog at http://blogs.dmjuice.com/?cat=42. I write about parenthood (note I did not say ‘parenting,’ as that implies I dole out advice). My goal is to entertain by showing other moms and dads the humor in the every day of parenthood and to ease the guilt that seems almost epidemic these days.

"Hope you and your readers have some good suggestions for me..."


The Publicity Hound says:

Kelly, my Hounds will not only give you ideas on how to get the paid writing gig. I'll bet at least one will offer a suggestion about how you can go far beyond the boundaries of Des Moines and turn that blog into a profitable venture. Hounds with ideas for Kelly can post them to my blog at http://tinyurl.com/2vkjod


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7. Hound Joke of the Week
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"Every time I go near the stove, the dog howls." -- Phyllis Diller


DOG JOKES & QUOTES EBOOK: 170+ G-rated dog jokes and quotes, perfect for a dog-lover, your favorite vet, or just for a few good laughs.

BONUS: Buy the ebook and you also get a compilation of the 50 best websites for dog humor.

http://www.publicityhound.com/dogjokebook/


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8. And at My Blog...
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'Best of ProfNet' list promotes PR agency
http://tinyurl.com/38v69k


Book tours being replaced by virtual tours
http://tinyurl.com/352hms


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Where to See or Hear The Publicity Hound:


January 21: 2008 smARTist Telesummit

I will teach artists "The New Rules of Press Releases: How to Write Them for Art Buyers and Collectors, Not Only for Journalists" from 1 to 1:45 p.m. Eastern Time. Register for the entire telesummit at http://tinyurl.com/3x35vr If you want a taste of what you'll be learning, you can register for a one-hour teleseminar at 7 p.m. Eastern Time on Tuesday, Jan. 8. Three experts will give away their best marketing advice on how to succeed without sacrificing your artistic voice or wasting tons of time on dry business stuff. To register for that call, click on the link above, then "Register" at the top of the page.


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Reprinted from "The Publicity Hound's Tips of the Week," an ezine featuring tips, tricks and tools for generating free publicity. Subscribe at http://www.publicityhound.com/ and receive by email the handy list "89 Reasons to Send a News Release."

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Joan Stewart
a.k.a. The Publicity Hound®
3434 County KK
Port Washington, WI 53074
U.S.A.
Phone: 262-284-7451 (Central) Fax: 262-284-1737