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By Joan Stewart
The Publicity Hound
Does this sound like you?
You can’t understand why the
business reporter at your local newspaper has quoted your competitor in
five separate stories but hasn’t called you once.
Your accounting firm sends out more
than two dozen news releases every year about new employees and
promotions, but they result in little more than a few lines of type.
The speech your boss wrote
when he spoke at the local Rotary Club luncheon would have made an
excellent column for the local business magazine. But after you mailed
it to the editor, you never heard a word.
If your attempts at media coverage
have fallen flat, quit grumbling and start taking a proactive approach
to free publicity.
Hundreds of other accountants
throughout the country are doing it. They’re being quoted in trade
publications, national magazines and newspapers like the Wall Street
Journal and USA Today. They’re writing opinion columns about proposed
tax law changes. They’re letting the media know where to find them.
And—as a result—they’re getting lots of publicity that can often be more
credible than paid advertising.
How do they do it? By being helpful
and offering themselves as resources for reporters who need background
information, commentary and story ideas.
How to be helpful
Tom Kosler, who owns Kosler &
Company, a CPA firm in Pewaukee, Wis., said the Wisconsin Institute of
Certified Public Accountants has been a valuable link with the local
media because that’s the first place many reporters go when they’re
looking for sources in the accounting industry.
“Getting to know the marketing
department at the association and letting them know that I am willing to
talk with the various media has been very productive,” Kosler said. “At
least once a year I’ve been quoted in an article since I volunteered as
a media contact.” One of those articles included a color photo on the
front page of The Business Journal in Milwaukee. See
How to Use Business Journals to Tell Your Story.
The publicity, Kosler says,
reinforces his relationship with current clients and referral sources.
Here are other ways to be helpful:
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Call reporters and invite them for
lunch or coffee. Let them know the areas in which you are an expert
and encourage them to call on you.
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Fax or mail copies of industry
reports, articles from trade publications and tips about trends you
are seeing to your media contacts. This helps them understand the
accounting industry and it keeps your name in front of them.
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Tell the media about the biggest
problems your clients are facing and how you help them solve those
problems.
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Offer your opinions on proposed
legislation that deals with changes in tax laws. See
How to Use Newspaper and Magazine Editorial Pages.
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Give the media news tips and story
ideas, even if they don’t relate to the accounting industry. Establish yourself as a valuable resource and reporters will keep
coming back to you for more information.
Think creatively
Strategic business alliances are
another excellent way to snag publicity.
Take, for example, BDO Seidman, LLP,
an accounting firm in Milwaukee, Wis. The firm teamed up with the
University of Wisconsin-Whitewater to sponsor a study on the hot topic
of the labor shortage. Students in a communications class called
hundreds of companies nationwide to learn how they are attracting and
keeping qualified employees. Results of the study received prominent
attention in newspapers and trade publications from California to
Florida.
It also helped BDO Seidman establish
a strong relationship with the university. Professor Bill Lowell, whose
class conducted the study, said business professors at the university
now view BDO as a great place to refer graduates who are looking for
jobs.
“BDO has built a bridge to the
university for future employees, they’ve given back to the community and
they’ve gotten great publicity for their efforts,” Lowell said.
Howard Sosoff, former office managing
director at BDO, said the study was so successful that BDO teamed up
with the university for a second study that concentrated on the types of
benefits companies can offer employees in different age categories.
“The first study showed that the
needs are different between employees in the 20-to-30 age group versus
the 45-to-50 age group,” he said. “We wanted to see what people in those
age categories are looking for and how it would impact their career
decisions.” See
Special Report #19: How to Use Polls, Surveys and White Papers That
Position You as an Expert
Thinking creatively also means
leveraging every publicity opportunity available.
That’s what marketing director PJ
Townsend did when her firm, John M. Hanson & Company, P.C. in Denver,
Col., sponsored the annual chamber of commerce luncheon several years
ago and staged a skit. Just as senior partner Dean Haave pretended to
deliver the standard address, Townsend rushed into the room pulling her
hair and pretending she was a frazzled client.
“Aaaaaughhhh!!” she wailed in front
of an astonished audience. “I’m Ms. Smallbizz and everything’s a mess! I
just got an IRS notice. My return is due but my bookkeeeper ran off with
my controller. I need help and I need it now.”
Just then, three JMH employees
wearing company T-shirts came in yelling “We can help!” in unison. They
introduced themselves to Ms. Smallbiz, explained what they could do for
her, then said “Call us at 388-1010.” PJ replied, “388-1010. I will!”
For the dramatic closing, the trio
recited “John M. Hanson & Company. Not just good accounting (they turned
around to show the back of their T-shirts)…great accountants!”
The result? “The crowd roared,”
Townsend said. But the best was yet to come. “The keynote speaker, a
Congressional Medal of Honor recipient, kept repeating our phone number
during his presentation. At the end, I told him, 'Thanks for the
publicity.'
Townsend said she received a few
notes from audience members afterward thanking her for the refreshing
presentation. “I knew we’d have our 15 seconds of fame,” she said. “We
had to make them memorable and fun.”
Write, write write
Establish yourself as an expert by
writing for local, regional and national publications, as well as trade
publications. If you’re an accountant and cannot write well or don’t
have the time, call on your marketing director for help. Or hire a local
freelance writer to “ghost write “ under your name. See
Special Report #6: How to Write How-to Articles That Position You as an
Expert
Here are some ideas to help you get
started:
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Write letters to he editor of your
local newspaper. Letters that have the best chance of being published
are those that comment on stories the newspaper has printed. Keep your
letters as brief as possible. See
Special Report #4: How to Write Crisp, Compelling Letters to the
Editor.
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Submit opinion columns on hot
local topics for the opinion page. It’s best to call the editor first
and pitch your idea for a column. Ask about specific guidelines such
as the word length and deadlines. Don’t forget to include your photo.
(What? You don’t have a photo? For less than $75, you can get a
good-quality professional business photo. Keep them on hand to give to
the media.) See
How to Use Newspaper and Magazine Editorial Pages.
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Write articles for print
newsletters, an often overlooked publicity vehicle. Newsletter editors
are hungry for material. A great resource is the Oxbridge Directory of
Newsletters which lists more than 18,000 newsletters, by category and
industry, and includes contact names and phone numbers. This resource
directory is available in most major libraries.
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Write for electronic newsletters
and magazines that serve your industry.
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Write White Papers or special
reports on hot topics in the accounting industry, such as succession
planning, and offer them free to the public. See
Special Report #20: How to Write and Market Profitable Special Reports
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Get the editorial calendar for
your local business journal and see which special sections are devoted
to the accounting industry. Call, write or email the editor of that
section and pitch a story idea about your industry. It can be anything
from an emerging trend to ways that your firm solves a particular
problem. See
How to Use Business Journals to Tell Your Story.
Speak, speak, speak
Public speaking can pay huge
dividends. Not only can you snag free publicity through newspaper
stories about your presentation, you can attract the attention of people
in the audience who might need your services. Ideas include:
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Hit the “chicken and pea circuit.”
Chambers of commerce, Rotary clubs, business groups and even local
community groups always need speakers. Pick a topic that no one else
is speaking about. Collect business cards from audience members and
give away a door prize. Then add the business cards to your database
for future marketing campaigns.
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Conduct classes through your local
college or university.
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Join Toastmasters to learn
platform skills and become known as someone who loves to speak.
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If you want to make money from
speaking, join the National
Speakers Association. See
Special Report #21: 67 Great Publicity Tips for Professional Speakers.
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Whenever you write articles,
include a paragraph at the end telling readers that you are available
for speaking engagements.
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Call local radio stations and
offer to appear as a guest on talk shows.
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Call local TV stations and invite
them to call on you for comment when they’re doing stories about the
April 15 tax filing deadline. See
How to Get on the Local TV News Tomorrow
Need More Help with Publicity?
If you like all those ideas but would rather hire a
publicist to help you implement them, see
How to Hire
the Perfect Publicist, an 85-page ebook that walks you step-by-step
through the entire process. Includes 307 tips on where to look,
questions to ask during the interview, the advantages and disadvantages
of the four types of billing methods, how to help your publicist help
you, and a handy chart that will help you rank your final candidates.
Read this before you waste thousands of dollars on the Publicist from
Hell who will take your money and ruin your reputation.
Direct comments or questions about this article,
including requests for reprint rights, to:
Joan Stewart
The Publicity Hound
3434 County KK
Port Washington, WI 53074
Phone: 262-284-7451
JStewart@PublicityHound.com
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